Warranty

30-Day Satisfaction Guarantee

At Saint Florent, we are committed to delivering high-quality products and a reliable shopping experience.

All purchases are covered by our 30-Day Satisfaction Guarantee. If you are not completely satisfied with your order, you may request a return within 30 days from the date of delivery.

Eligibility

To be eligible for a return under this guarantee, items must meet the following conditions:

  • Item must be unused and in its original condition
  • Item must be returned within 30 days of delivery
  • Original packaging must be included

Return Process

To initiate a return, please contact our support team at: info@saintflorent.shop

When contacting us, please include your order number and a brief explanation of your request. Our team will review your case and provide further instructions.

Resolution Options

Depending on your preference and eligibility, we offer the following solutions:

  • Exchange: Replace the item with another product
  • Store Credit: Receive the full value of your purchase as store credit
  • Refund: Return to the original payment method (fees may apply according to our Returns Policy)

Additional Information

Please note that processing times may vary depending on the nature of the request and shipping conditions.

For full details regarding returns, refunds, and fees, please refer to our Returns Policy page.

If you have any questions, our support team is always available at info@saintflorent.shop.